Refund Policy

At Prestige Set, each product is carefully inspected and packaged before shipment. Due to the nature of cosmetic products and for hygiene and safety reasons, all sales are final once an order has been placed.

We do not accept returns or exchanges on opened, used, or unwanted products.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, missing an item, or you receive the wrong product, please contact us within 3 days of delivery at support@prestigeset.com.

To help us resolve the issue quickly, please include:

• Your order number

• A clear photo of the damaged, defective, or incorrect item

• A photo of the packaging, if applicable

• A brief description of the issue

Once reviewed, we may offer a replacement, store credit, or refund at our discretion.

Shipping Issues

Prestige Set is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier. If your package is marked as delivered but you did not receive it, please contact the shipping carrier directly to file a claim.

If your order is returned to us due to an incorrect shipping address provided at checkout, the customer may be responsible for additional shipping fees to resend the order.

Order Cancellations

Because orders may begin processing quickly, we cannot guarantee that an order can be canceled once it has been placed. If you need assistance, please contact us as soon as possible at support@prestigeset.com.

Final Sale Items

All cosmetic products, sale items, promotional items, and custom or team/studio kit orders are final sale unless they arrive damaged, defective, or incorrect.

Contact Us

For any order concerns, please contact:

Prestige Set Cosmetics LLC
PO Box 55 
Howell NJ 07731
support@prestigeset.com